Breakdown response
Repair
Diagnostics, mechanical rebuilds, drive and pneumatic repair on any packaging line we cover. Wear parts travel with the truck so most calls close in one visit.
- Same-day response*
- Fault diagnosis included
- Parts on the truck
Field Service
Four ways we keep your packaging line running
Repair, new installations, replacement and tune-ups — carried out by technicians who spend their days on corrugated equipment and nothing else.
Lifetime Parts WarrantyBacked on every installed component, coast to coast across Canada
Commissioned and documented
New Installations
Layout, rigging, power and air hook-up, commissioning and operator sign-off — scheduled around your shifts so the floor never stops for us.
- Weekend installs available
- Full commissioning report
- Lifetime parts warranty
When a rebuild stops paying
Replacement
Honest assessment of what is worth keeping, cross-referenced replacement units, and removal plus recycling of the machine coming out.
- Trade-in valuation
- Old unit removed
- Recycled in Canada
Scheduled maintenance
Tune-Ups
Glue head calibration, belt tracking, blade and crease-rule changes, and a written condition report so nothing surprises you next quarter.
- Quarterly or annual
- Written condition report
- Priority dispatch for accounts
Service Accounts
Priority dispatch for account holders
Accounts get first call on the dispatch board, stocked wear parts held under their name, and every installed component logged against the lifetime parts warranty. Open one in under a minute with your email address.
03 — Coverage
We service all the major brands
Our technicians carry factory training across the equipment that actually runs on Canadian packaging floors — plus the cross-reference books for the machines nobody supports anymore.
- Emergency breakdown call-outs
- Preventive maintenance contracts
- OEM and cross-referenced spare parts
- Operator training on site
Bobst
Flexo folder-gluers, die-cutters
Marquip Ward United
Corrugators, sheet stackers
Wexxar Bel
Case erectors, sealers
Signode
Strapping, stretch wrappers
3M-Matic
Carton sealing heads
Fife Tidland
Web guiding, slitting
Running something not listed? Call dispatch — we have parts books going back to 1961.
06 — Dispatch
Schedule a repair
Fill in the ticket and dispatch confirms your window. If the line is down right now, call 1-800-555-0142 instead — a person answers.
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01
Log the call
Phone dispatch or send the form. We need the brand, the model and what it is doing.
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02
Triage in 30 minutes
A technician calls back to confirm parts, travel window and whether the fix can be talked through.
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03
On site same day
Truck rolls with the wear parts already loaded. Before 11:00 local time, we are there before the shift ends.
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04
Warranty logged
Every installed component is recorded to your account under the lifetime parts warranty.
Dispatch Request